Shipping policy
Shipping Methods / Options — Domestic (USA)
We utilize UPS as our preferred carrier and send packages via UPS Ground which typically requires 3-5 days for delivery (varies based on location). If you're unable to receive packages from UPS, please let us know in the COMMENTS field when you place your order.
Shipping Methods / Options – International
Please email your order and shipping address to info@madramormud.com for the best pricing available.
Reporting Damaged Goods or Lost Shipments
- DAMAGED shipments and/or packages which appear to be damaged should be refused at the time of delivery.
- Please email info@madramormud.com or call us at 1-561-670-2934 in case of damaged or lost shipments.
Occasionally, some products will be temporarily out of stock. If this is the case, we will ship those items as soon as they arrive or notify you if the wait will be longer than one week.
